Subprocessors

To support the delivery of our Services, Loot Discount Inc. ("Diminish") (or one of its Affiliates) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Diminish engages different types of sub-processors to perform various functions as explained below. Terms used on this page but not defined have the meaning set forth in the Master Terms and Conditions or if applicable, the superseding written agreement between Diminish and Customer (the "Agreement").

Third Parties

Diminish currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. 

Prior to engaging any Subprocessor, Diminish performs commercially reasonable diligence to evaluate their security, privacy and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Diminish may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with the delivery of our Services:

Entity Name
Entity Type
Entity Country

Amazon Web Services

Hosting / Cloud Service Provider

United States

Merge API Inc. (Merge.Dev)

Data Pipeline / Integration

United States

Functional Software, Inc. (Sentry)

Error identification, tracking, and resolution

United States

Other Subprocessors

Diminish may use the following Subprocessors to perform other Service functions:

Subprocessor Name
Processing Activities
Entity Country

Catamorphic Co. (LaunchDarkly)

Feature Flag Management

United States

BaseDash Inc.

Customer Provisioning and Administration

United States

Snyk Inc.

Static Application Security Testing

United States

Google Workspace

Communication tool for all employees within the company.

United States

Slack

Communication tool for all employees within the company. Utilize Slack Connections for customer support.

United States

Avoma, Inc.

An AI Meeting Assistance, and intelligence platform for taking meeting notes.

United States

Diminish Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, Diminish may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:

Updates

As our business grows and evolves, the Subprocessors we engage may change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here.